Legal
Privacy policy
Effective Date: July 29, 2025 · Last Updated: October 14, 2026
Las Vegas Recycling Inc. (“LVR,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, particularly your phone number and contact information, in compliance with federal guidelines and mobile network operator (MNO) requirements.
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
1. Information We Collect
We collect only the information necessary to provide services and communicate with you effectively: full name, phone number, email address, company name, service address / scheduling details, and communication preferences (e.g., SMS consent status).
2. How We Collect Information
Your information may be collected when you fill out a form on our website; call, text, or email our office; visit in person; verbally provide your phone number; or through opt-in webforms, invoices, service requests, or direct communication. Form submissions are checked with Cloudflare Turnstile to block automated spam. Questions typed to the website assistant are stored for up to 90 days so we can improve the answers. Those question logs do not include your name, email, or phone number unless you separately ask for a callback.
3. Use of Information
We use personal information to schedule, confirm, or update services; send SMS/MMS related to pickups, deliveries, billing, or job updates; respond to inquiries; and maintain records for compliance and operational use. We do not use your information for marketing unless you explicitly opt in.
4. SMS/MMS Communications
By providing your mobile phone number, you consent to receive text messages from Las Vegas Recycling Inc. related to your services. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out, or HELP for help. Contact [email protected] for assistance. Opt-outs are honored immediately.
5. Data Sharing
We do not sell, rent, or disclose your mobile phone number or other personal data to third-party marketers. We may share information with internal staff or subcontractors required to complete your service, government agencies if legally required, and our SMS provider solely for message delivery.
6. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
7. Opt-Out & Access Requests
You may request access, updates, SMS opt-out, or deletion (unless retention is legally required) by emailing [email protected] or calling (702) 932-7620.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. Continued use of our services constitutes acceptance of any changes.
9. Contact Information
Questions? Email [email protected] or call (702) 932-7620.