Privacy policy
Effective Date: July 29, 2025
Last Updated: July 29, 2025
Las Vegas Recycling Inc. (“LVR,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, particularly your phone number and contact information, in compliance with federal guidelines and mobile network operator (MNO) requirements.
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
1. Information We Collect
We collect only the information necessary to provide services and communicate with you effectively:
– Full name
– Phone number (mobile and/or landline)
– Email address (if provided)
– Company name (if applicable)
– Service address, site/job info, and scheduling details
– Communication preferences (e.g., SMS consent status)
2. How We Collect Information
Your information may be collected in the following ways:
– When you fill out a form on our website
– When you call, text, or email our office
– During in-person visits or site pickups
– When you verbally provide your phone number to our staff
– Through opt-in webforms, invoices, service requests, or direct communication
3. Use of Information
We use your personal information only for the following purposes:
– To schedule, confirm, or update services
– To send SMS or MMS messages related to pickups, deliveries, billing, or job updates
– To respond to customer inquiries
– To maintain records for compliance and operational use
We do not use your personal information for marketing purposes unless you explicitly opt in.
4. SMS/MMS Communications
By providing your mobile phone number, you consent to receive text messages from Las Vegas Recycling Inc. related to your services.
– Message frequency may vary depending on service volume
– Standard message and data rates may apply
– You may opt out at any time by replying STOP
– For help, reply HELP or contact us directly at info@lvr24.com
Your opt-out status will be honored immediately.
5. Data Sharing
We do not sell, rent, or disclose your mobile phone number or other personal data to third-party marketers.
We may share your information only with:
– Internal staff or subcontractors required to complete your service
– Government or regulatory agencies if legally required
– Our SMS provider (e.g., Dialpad) solely for delivery of messages
All vendors and partners are required to maintain confidentiality and data protection standards.
6. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized
access, misuse, or disclosure. Your data is stored securely in password-protected systems accessible only to authorized personnel.
7. Opt-Out & Access Requests
You have the right to:
– Request access to your personal data
– Update or correct your information
– Opt out of SMS communications
– Request deletion of your records (unless legally required to retain them)
To exercise any of these rights, please email info@lvr24.com or call us at (702) 932-7620.
8. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with a new effective date.
Continued use of our services constitutes acceptance of any changes.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or your data rights, please contact:
Email: info@lvr24.com
Phone: (702) 932-7620